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Dave The Man 
Joined: 01 Apr 2005
Location: Someville, Victoria, Australia
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| Post subject: Club taking money without asking |  |
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The Club has taken about $500 out of my Bank Account.
Says it is a Ticket. So I guess it's my Membership for 2016.
I will pay for it but I don't like it taking money without asking.
Has that happened to anyone Else?
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I am Da Man |
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John Wren 
"Look after the game. It means so much to so many."
Joined: 15 Jul 2007
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dave, it's an opt out system. this should come as no surprise unless you don't read the fine print.
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Purveyor of sanctimonious twaddle. |
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Collingwood 4 eternity
Joined: 24 Nov 2007
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You must have ticked a box , when you signed up your membership , authorising the club to debit your bank account automatically for the next years membership fees.
How would the club even know what your bank details were unless you told them.
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1990 Grand Final :
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Dave The Man
Joined: 01 Apr 2005
Location: Someville, Victoria, Australia
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| John Wren wrote: | | dave, it's an opt out system. this should come as no surprise unless you don't read the fine print. |
Then why did it Start this Year? Did not happen last year ?
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I am Da Man |
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HAL
Please don't shout at me - I can't help it.
Joined: 17 Mar 2003
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| To me it is a bit of a surprise. |
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Bob Sugar
Joined: 11 Feb 2010
Location: Benalla
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call the police.
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Defender...........
On the day before the first, Daicos created God.
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mattys123
Joined: 07 Jul 2009
Location: Narre Warren, VIC
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It's actually a little trick that a lot of renewable membership sites do now.
The standard option is to automatically renew, so if you don't want to renew you actually have to untick the box or contact the club before a set date.
I've been caught out with NHL and MLB.tv subscriptions in the past, just something you have to keep an eye on. |
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Bob Sugar
Joined: 11 Feb 2010
Location: Benalla
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Yeah I've been caught out as well, thing is I had no intention of renewing (was for a website), luckily I got my money refunded with a minimum of fuss.
Its pretty much standard practice now days but it's a tad unethical IMO, as you said the default option is normally to auto renew, clearly it shouldn't be.
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Defender...........
On the day before the first, Daicos created God.
You like this. |
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Dave The Man
Joined: 01 Apr 2005
Location: Someville, Victoria, Australia
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| mattys123 wrote: | It's actually a little trick that a lot of renewable membership sites do now.
The standard option is to automatically renew, so if you don't want to renew you actually have to untick the box or contact the club before a set date.
I've been caught out with NHL and MLB.tv subscriptions in the past, just something you have to keep an eye on. |
Where do I go and Check that?
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I am Da Man |
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John Wren
"Look after the game. It means so much to so many."
Joined: 15 Jul 2007
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log in to the membership account portal.
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Purveyor of sanctimonious twaddle. |
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Dave The Man
Joined: 01 Apr 2005
Location: Someville, Victoria, Australia
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Done that but Can't find the Option.
I checked the Transactions and has said I already paid for the 2016 Membership
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I am Da Man |
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Fire Up 
Joined: 17 Sep 2005
Location: in a house
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how could they of taken out $500 already?
the part payments start back up from around 1st oct. which means they should of taken out the 1 payment. there is a gap of a couple of weeks after the grand final to the 1st payment for the following year to cancel membership etc.
just call the club up on monday |
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piedys 
Heeeeeeere's Dyso!!!
Joined: 04 Sep 2003
Location: Resident Forum Psychopath since 2003
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| HAL wrote: | | To me it is a bit of a surprise. |
Not really HAL; somebody's got to pay for Treloar and Aish's contracts, so the club just started with DTM's bank account...
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M I L L A N E 4 2 forever |
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Dark Beanie 
Joined: 06 Feb 2004
Location: A galaxy far, far away.
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| Fire Up wrote: | how could they of taken out $500 already?
the part payments start back up from around 1st oct. which means they should of taken out the 1 payment. there is a gap of a couple of weeks after the grand final to the 1st payment for the following year to cancel membership etc.
just call the club up on monday |
Depends on if you elected to have the full amount taken out or pay in installments.
I opted for the automatic renewal with full payment in 2013 as it was easier and I didn't have to worry about missing an email reminder to renew. Was told at the time that you could opt out of auto payment or change to a payment plan provided is was done prior to the date of the renewal rolling over (this year is was 21 October).
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If you are foolish enough to be contented, don't show it, but just grumble with the rest. - Jerome K Jerome |
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Piesnchess
piesnchess
Joined: 09 Jun 2008
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I never ticked any bloody box, to allow them to do this, of that i am certain, so im not too happy about it, some damn notice via email would have been nice too, but i got bugger all. Not good Perty, not good ol son.
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Poverty exists not because we cannot feed the poor, but because we cannot satisfy the rich.
Chess and Vodka are born brothers. - Russian proverb. |
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